Technology leadership
A platform transition can put a company in a difficult position: the existing systems still need support while teams build their replacement. I can assess the proposed architecture and delivery plan, make recommendations about investment, and lead the organization carrying out the work.
As CTO of LeisureLink, I directed the replacement of proprietary software with a multi-tenant SaaS platform as the company moved from a consumer business to B2B. The platform supported 300% growth. I managed a $9 million capital and operating budget during that work.
Other technology assignments can include evaluating an underperforming delivery effort or deciding where outside expertise would help. At Backcountry, I brought in a specialist firm to accelerate a stalled mobile effort. The resulting iPhone launch increased mobile share revenue 60% year over year.
Product leadership
I can take responsibility for product direction when a company needs to decide what deserves investment or how to organize delivery around customer needs. That includes working with customers and engineering teams to define requirements, then setting priorities with the leadership team.
Command Hub at Intrusion began with an idea I developed after talking with customers, support staff, and field engineers. I championed the product and secured leadership commitment to build it. After general availability and positive customer feedback, I assigned daily product management to a product manager and continued overseeing development and features. Command Hub became the flagship product in the suite.
At LeisureLink, I rebuilt the Product function for the move to B2B. These experiences give me a basis for helping a company examine both its product choices and the organization making them.
Operations leadership
When work stalls across departments, I can examine where decisions are waiting and who needs to act. Depending on the assignment, I can take responsibility for the affected functions or lead a defined improvement effort with the existing managers.
Intrusion required me to manage responsibilities that extended beyond my original product position. I worked directly on vendor issues and sales operations, including reseller agreements and customer evaluations. The scope required close attention to how a decision in one department affected the work of another.
At Apple Leisure Group, I inherited approximately 140 employees and contractors across 15 Scrum teams. Changes to team structure and how work entered the organization helped reduce organizational costs 50% and increase software delivery velocity 200% within eight weeks. Releases moved from six-to-nine-month cycles to a two-week cadence.